Conflict happens. It starts with the difficulty of pulling the covers off and stepping out of bed. So far so good. You shower, eat, drive to work, then something happens. (You knew it would, right?) Trouble can come from every direction. A missed appointment causes a client to miss a deadline. A salesperson (maybe even [...]

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Conflict resolution is, in theory, quite simple. Yet who among us hasn’t experienced times when our common sense flies out the window and even the most basic skills desert us. Those times demonstrate that conflict resolution may be simple, but is far from easy. Let’s see why. Most approaches to collaborative conflict resolution incorporate a [...]

Conflicts are inevitable, but the more we know about human nature, the more positive the outcome of a conflict might be for both parties. We know that different people have different priorities and different ways of dealing with situations that may occur, but in general, human beings have certain characteristics that are very similar – [...]

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A radio interviewer recently asked me if I thought there was more conflict in the workplace today than in the past. After thinking about it, I replied, “Yes, I think there is more conflict today.” Here Are 3 Main Reasons Why There Is More Conflict In The Workplace Today Than In The Past: 1. Today’s [...]

As DeChurch and Marks state, “the manner in which groups handle emergent conflict may play a critical role in whether or not the conflict situation has a positive or negative impact on group outcomes”. The way a group communicates during conflict can mitigate conflict before it occurs or once it has occurred. DeChurch and Marks [...]

In the last few decades, partners have spent countless hours trying to “work out problems.” Yet over and over again they often come up against a major roadblock: they just don’t see things the same way. No matter how long they talk and how hard they try, neither ends up feeling really heard and understood. [...]

Conflict happens. It starts with the difficulty of pulling the covers off and stepping out of bed. So far so good. You shower, eat, drive to work, then something happens. (You knew it would, right?) Trouble can come from every direction. A missed appointment causes a client to miss a deadline. A salesperson (maybe even [...]

So you find yourself at odds with one of your colleagues at work and you want to make the best of a difficult situation. What should you do? Well I ask you to look deep within yourself and ask the following question: “What is the worst thing that I will “feel” if I don’t get [...]