Archive for the new strategies Category


Victimology 101: Helping the Victim in Conflict Resolution

Distinguishing Between Sympathy and Empathy “The mill cannot grind with the water that’s past”. (George Herbert, d. 1633) It is a fact that in many conflict resolution settings, such as mediations or settlement conferences, you will experience someone cloaked in the mantle of what I refer to as “victimology“. Regardless of the nature of his […]

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Clear Communication: Avoiding a Serbian Bog in Negotiation

William Shakespeare Had the Right of It “…And then is heard no more; it is a tale Told by an idiot, full of sound and fury, Signifying nothing”. [Macbeth V,v,17]. Be honest: does this or does this not describe an experience you’ve had with someone with whom you were trying to communicate? Perhaps it was […]

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Who Are You, Anyway? – Disingenuous People in Negotiations

All is Not as it May Seem This posting is about the false fronts, hidden agendas and/or secret motivations that others may possess and try to use — to your detriment — in negotiations or conflict settings. Contrary to what our parents told us about being honest, upfront and truthful, many persons’ parents skipped that […]

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What’s Your Conflict Quotient?

“Conflict has a life of its own”. Although we may have heard this statement before, few of us would admit to understanding it. Although most lawyers are accustomed to the conflict inherent in litigation, I wager few have had the opportunity to study the dynamics of conflict, its origin, and its relationship to litigation. Conflict […]

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