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	<title>Conflict Resolution Blog</title>
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	<description>Alternative Dispute Resolution Discussions</description>
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		<title>Victimology 101: Helping the Victim in Conflict Resolution</title>
		<description><![CDATA[Distinguishing Between Sympathy and Empathy &#8220;The mill cannot grind with the water that&#8217;s past&#8221;. (George Herbert, d. 1633) It is a fact that in many conflict resolution settings, such as mediations or settlement conferences, you will experience someone cloaked in the mantle of what I refer to as &#8220;victimology&#8220;. Regardless of the nature of his [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2008/07/victimology-101-helping-victim-in/</link>
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		<title>Clear Communication: Avoiding a Serbian Bog in Negotiation</title>
		<description><![CDATA[William Shakespeare Had the Right of It &#8220;&#8230;And then is heard no more; it is a tale Told by an idiot, full of sound and fury, Signifying nothing&#8221;. [Macbeth V,v,17]. Be honest: does this or does this not describe an experience you&#8217;ve had with someone with whom you were trying to communicate? Perhaps it was [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2008/07/clear-communication-avoiding-serbian/</link>
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		<title>Who Are You, Anyway? &#8211; Disingenuous People in Negotiations</title>
		<description><![CDATA[All is Not as it May Seem This posting is about the false fronts, hidden agendas and/or secret motivations that others may possess and try to use &#8212; to your detriment &#8212; in negotiations or conflict settings. Contrary to what our parents told us about being honest, upfront and truthful, many persons&#8217; parents skipped that [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2008/07/who-are-you-anyway-disingenuous-people/</link>
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		<title>That&#8217;s a Fact, Jack: Emphasizing Facts in Conflict Resolution</title>
		<description><![CDATA[I love facts. As a lawyer, mediator and an arbitrator, I so very much love facts! I love and respect facts because they&#8217;re elements of the whole cloth of truth. For example, the temperature gauge outside my window reads 76 degrees. If I read the thermometer correctly, that&#8217;s a fact. See the difference between that [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2008/06/thats-fact-jack-emphasizing-facts-in/</link>
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		<title>Don&#8217;t Make Assumptions When Resolving Conflicts</title>
		<description><![CDATA[There is an old adage that some of us have probably run across. It is, &#8220;Don&#8217;t assume. When you assume, you make an ass out of you and me.&#8221; (For the uninitiated, look at the word &#8220;assume&#8221; and make the appropriate connections). But I think the real and more important reasons not to make assumptions [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2008/06/dont-make-assumptions-when-resolving/</link>
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		<title>Don&#8217;t Be Afraid of the &quot;NO&quot; when resolving conflicts</title>
		<description><![CDATA[This posting is about one of the simplest, yet profound lessons I have learned in the art of negotiation and communication. People are not mind readers. Although you might assume they know what you want, trust me, they do not. This means that typically you cannot rely on someone&#8217;s prescience to provide you with what [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2008/06/dont-be-afraid-of-no-when-resolving/</link>
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		<title>Speed Kills &#8211; Don&#8217;t Permit Time Pressure in Negotiations</title>
		<description><![CDATA[One of the cardinal rules of negotiation is avoid &#8220;time pressure&#8221; at all costs. Put another way: try never to allow someone else (or yourself, for that matter) to pit you against the clock artifically for any aspect of the negotiation. The reason is that the psychological pressure invoked by an inappropriate time frame may [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2008/03/speed-kills/</link>
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		<title>Using Body Language To Spot Liars in Mediations</title>
		<description><![CDATA[How to read liars and learn the trick to telling a whopper &#8211; and getting away with it By: Ben Paynter You know your son better than anybody else does, but you can&#8217;t tell if he&#8217;s lying to you or if he&#8217;s just nervous talking about cigarettes. Or maybe you have an employee who seems [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2007/07/using-body-language-to-spot-liars-in/</link>
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		<title>Is Your Company Working At a Standstill? You Need Activities for &#8230;</title>
		<description><![CDATA[Are you worried that the upcoming staff outing is going to be an all-out disaster? Maybe instead of horseshoes or badminton at your next picnic, you should think about activities for conflict resolution skills! Conflict among staff and team members are typically symptomatic of misperceptions and disintegrated communication – in other words, your employees are [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2007/06/is-your-company-working-at-standstill/</link>
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		<title>Recommend Workplace Conflict Resolution: What&#8217;s Creating Workplace &#8230;</title>
		<description><![CDATA[A radio interviewer recently asked me if I thought there was more conflict in the workplace today than in the past. After thinking about it, I replied, “Yes, I think there is more conflict today.” Here Are 3 Main Reasons Why There Is More Conflict In The Workplace Today Than In The Past: 1. Today’s [...]]]></description>
		<link>http://www.conflictresolutionblog.com/2007/06/recommend-workplace-conflict-resolution/</link>
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