Avoid getting in a power struggle. There is a noteworthy relationship between power and authority. Several times, as power increases, influence decreases and vice versa. Famous sociologist Erik Erikson noted that children turn out to be emotionally bothered when they hold power they cannot responsibly control.
Surprisingly for most people, one of the reasons many attempts at conflict resolution fail is the desire to keep emotion out of the equation. People will look at content and make a decision on how to proceed with the conflict but want to disregard emotions. However, how we feel about our values and the emotional aspects of the conflict is of a very high importance.
It is a fact that in many conflict resolution settings, such as mediations or settlement conferences, you may run into some people who are stuck in a sort of victim mentality. On the one hand, you don’t want to appear unsympathetic and cold-hearted. On the other, it’s important that you be able to navigate your path somehow through the conflict to ultimate resolution.
If you’ve ever worked on a team where one or more of the team members are in conflict, then you know just how stressful this situation can be. Left unresolved, conflicts between individuals can fester, spill over into the team’s relationships, and seriously hinder productivity. What’s a team leader to do?
Conflict is what helps individuals and society as a whole progress over time. Without conflict, we’d be right back where we started from with no collective improvement nor growth. The key to productive conflict is being able to reach a solution without causing more problems in the process.
Those who are adept at conflict resolution aim to find common ground while also helping the other person so see a different point of view. This blog post contains seven tips on how to resolve conflict so that you can solve problems without forfeiting personal and professional relationships.