Jocelyn (not her real name), VP of Human Resources in a mid-size manufacturing company, was worried about a situation in one of their plants. It wasn’t the first time. She had been called into the plant several times over the past year. But this was bigger.
Although similar to the “take it or leave it” ultimatum, it is more understated and less discernible to the uninitiated. Regrettably, it has become a familiar negotiation tactic by some attorneys in mediations. The purpose of this article is to both expose this ploy and discuss certain strategies and techniques that can be used to either prevent it altogether or minimize its consequences.
Most people don’t want to cause upset by confronting people. But putting up with bad treatment actually harms relationships. Bottling things up causes pressure and leaves you open to the risk of exploding. Confrontation may not be pleasant but it is sometimes necessary. It’s time to start standing up for yourself.
Avoid getting in a power struggle. There is a noteworthy relationship between power and authority. Several times, as power increases, influence decreases and vice versa. Famous sociologist Erik Erikson noted that children turn out to be emotionally bothered when they hold power they cannot responsibly control.
If you’ve ever worked on a team where one or more of the team members are in conflict, then you know just how stressful this situation can be. Left unresolved, conflicts between individuals can fester, spill over into the team’s relationships, and seriously hinder productivity. What’s a team leader to do?
Whenever you work with people, conflict is inevitable. The tension created by daily conflict either results in wasted time, decreased productivity, and poor decisions or the sort of internal competition that pushes each individual to do their best, if for no other reason that convince their coworkers that they can do it.
When facing a conflict (whether you’re a participant or a mediator), it’s important to ask the right questions in order to solve the problem and come to a resolution. It’s important to have some critical questions ready in order to define the problem, identify the ultimate goal or outcome, and how to reach a solution or compromise.