The clerk used the most common conflict resolution style used in the business world today, avoidance. People can be difficult or uncomfortable dealing with seemingly negative situations. They make excuses for not getting involved. Here are three of the most popular excuses.
Are you worried that the upcoming staff outing is going to be an all-out disaster? Maybe instead of horseshoes or badminton at your next picnic, you should think about activities for conflict resolution skills! Conflict among staff and team members are typically symptomatic of misperceptions and disintegrated communication.
Even trivial problems or petty squabbles in the workplace can grow given the right conditions so it’s important to nip these issues in the bud. The good news about workplace conflict is that there are signs you can spot before it blows up into a much bigger issue than it otherwise has to be. Read about which signs to look for in this blog post.
Conflict is inevitable. No matter where you work, sooner or later you’re going to find yourself in a disagreement with someone. We’ve all heard of disputes that erupt into expensive and divisive lawsuits. A simple personality conflict between two members of a team can cripple productivity and in the end leave the entire team feeling angry and betrayed.
Do you get frustrated with your spouse, your kids, your parents? Maybe you can’t stand your boss, or your co-workers drive you up the wall. I’ll bet you think that if all these pesky people would just quit bothering you that you’d be really happy, right? Well guess what, you’d just find something else to drive you crazy because you like how it feels.
As DeChurch and Marks state, “the manner in which groups handle emergent conflict may play a critical role in whether or not the conflict situation has a positive or negative impact on group outcomes”. The way a group communicates during conflict can mitigate conflict before it occurs or once it has occurred.