Nobody likes conflict, yet the most innocent words or actions can result in an argument, even with the best of intentions. Don’t wait for your next argument- read this article now to learn nine “Rules of the Road” for effective communication and conflict resolution in any relationship that are key to avoiding hitting “The Wall” which results in arguments and conflict.
Conflict comes with leadership as the sparks fly upward. If you don’t want to deal with conflict, leadership is not your thing. Being a leader is not about IF you will tackle conflict but HOW. In fact, no other ability (other than being able to get results) so shapes people’s careers as the ability to deal with conflict.
For the majority of the population, getting into conflict is either frightening or frustrating — or both. And, like many things that scare us, we try to avoid it in the future. Here’s the simple truth: if you want the problem or conflict to go away, you have to work to find a solution. That means facing your fears, your apprehensions, and the other person and working through the conflict.
Although similar to the “take it or leave it” ultimatum, it is more understated and less discernible to the uninitiated. Regrettably, it has become a familiar negotiation tactic by some attorneys in mediations. The purpose of this article is to both expose this ploy and discuss certain strategies and techniques that can be used to either prevent it altogether or minimize its consequences.
One of the most difficult yet important aspects of negotiations is to learn to detect inconsistencies or lies in other people’s accounts of the conflict. It’s difficult because most of us come from a place of relatively good will toward others, even in a competitive negotiation session… But not all of us.
It is a fact that in many conflict resolution settings, such as mediations or settlement conferences, you may run into some people who are stuck in a sort of victim mentality. On the one hand, you don’t want to appear unsympathetic and cold-hearted. On the other, it’s important that you be able to navigate your path somehow through the conflict to ultimate resolution.