Good managers and supervisors are very essential to an organization. In today’s business and legal environment, it is very important to understand on how to handle employees effectively.
So you find yourself at odds with one of your colleagues at work and you want to make the best of a difficult situation. What should you do? Well I ask you to look deep within yourself and ask the following question: “What is the worst thing that I will feel if I don’t get my needs met?”
Hardly constructive, these exchanges resemble debates or ping-pong games and serve only to inflame emotions and entrench the participants. How do normally intelligent and articulate people fall into such unproductive patterns? And what can be done about it? The answers to both questions lie in the roles we instinctively and sometimes unconsciously adopt when confronted by conflict.
If you’ve ever worked on a team where one or more of the team members are in conflict, then you know just how stressful this situation can be. Left unresolved, conflicts between individuals can fester, spill over into the team’s relationships, and seriously hinder productivity. What’s a team leader to do?