Introduction Because each of us possesses a unique set of personal characteristics, occasional conflicts of personality or interest with others are a regrettable yet inevitable fact of life. Furthermore, since we spend a large proportion of our lifetimes at work, often functioning under pressures and restraints that act as exacerbating factors, workplaces tend to become [...]

Conflict. It’s a word that makes many people feel like running out the door. To these individuals, it’s synonymous with anger, resentment, raised voices, hostility. But is that what conflict is all about? No, it isn’t. Conflict itself is neither good nor bad. So, what’s the problem? The problem is how people communicate when they [...]

Conflict generally arises by having your needs, desires, perceptions and values challenged. When a person feels that their values are being challenged they generally respond the strongest. Inwardly they feel their personal safety threatened and desire to stop that threat. Surprisingly for most people, is that one of the reasons many attempts at conflict resolution [...]

Ask yourself ‘so what?’ Accurately assess what is at stake. Look at your intention. Be honest,state your intentions, and make sincere invitations. Face your fears. Ask yourself ‘what is the worst that can happen?’ Dare to say it. E.g. I’m really angry. Although the sheer thought, of conflict may be overwhelming, it is always better [...]

Conflict is part of life. It is only when we as family members don’t have the skills to move through conflict that it becomes a problem. If you find yourself revisiting the same issues—“Why can’t you pick up after yourself?”, “Why can’t you help out more with the kids?”, or “Why can’t you two just [...]

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Conflict happens. It starts with the difficulty of pulling the covers off and stepping out of bed. So far so good. You shower, eat, drive to work, then something happens. (You knew it would, right?) Trouble can come from every direction. A missed appointment causes a client to miss a deadline. A salesperson (maybe even [...]

Conflict resolution is, in theory, quite simple. Yet who among us hasn’t experienced times when our common sense flies out the window and even the most basic skills desert us. Those times demonstrate that conflict resolution may be simple, but is far from easy. Let’s see why. Most approaches to collaborative conflict resolution incorporate a [...]

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Conflicts are inevitable, but the more we know about human nature, the more positive the outcome of a conflict might be for both parties. We know that different people have different priorities and different ways of dealing with situations that may occur, but in general, human beings have certain characteristics that are very similar – [...]